Shipping policy

Shipping Policy – Lumera Skin

Thank you for shopping with Lumera Skin. We are committed to delivering your order quickly and safely.

Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Times
Estimated delivery times depend on your location:

• United States: 5–10 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary due to shipping carrier delays or customs processing.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, Lumera Skin may offer free shipping promotions which will be displayed on our website.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Addresses
Please ensure that your shipping address is correct at checkout. Lumera Skin is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your package is delayed or appears lost, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by your country. These fees are the responsibility of the customer.

Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at:

Email: support@lumeraskin.com

Thank you for choosing Lumera Skin.